Privacy Policy

Last Updated: May 15, 2023

This Privacy Policy describes how Green Thumb Haven ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website focusedgardengrowth.sbs (the "Website"), subscribe to our newsletter, or engage with our content. Please read this Privacy Policy carefully. By using our Website, you agree to the collection, use, and sharing of your information as described in this policy.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

• Contact Information: When you subscribe to our newsletter, contact us, or fill out forms on our Website, we collect your name, email address, and any other information you choose to provide.
• Communications: When you communicate with us directly, we store the content of those communications, along with your contact information.
• Survey Responses: We may collect information through voluntary surveys or feedback forms.
• Account Information: If you create an account, we collect your name, email address, username, and password.

Information We Collect Automatically

When you visit our Website, we automatically collect certain information about your device and your visit, including:

• Usage Information: We collect information about how you use our Website, such as the pages you visit, links you click, and features you use.
• Device Information: We collect information about the device you use to access our Website, including the hardware model, operating system and version, unique device identifiers, browser type, language, and mobile network information.
• Location Information: We may collect information about your location, such as your IP address.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our Website. For more information about our use of cookies, please see the "Cookies and Similar Technologies" section below.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Website and services;
• Respond to your comments, questions, and requests;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Send you newsletters, gardening tips, and promotional content that may interest you;
• Monitor and analyze trends, usage, and activities in connection with our Website;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property;
• Personalize and improve your experience on our Website;
• Carry out any other purpose described to you at the time the information was collected.

How We Share Your Information

We may share the information we collect in the following circumstances:

• With Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as email delivery, data analysis, payment processing, and customer service.
• For Legal Reasons: We may disclose information if we believe in good faith that disclosure is required by law or in response to a legal request, to protect the rights, property, or safety of Green Thumb Haven, our users, or the public.
• With Your Consent: We may share information with your consent or at your direction.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell or rent your personal information to third parties for their marketing purposes.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Website. Cookies are small pieces of data stored on your device that help us provide you with a better, faster, and safer experience.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
• Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Please note that if you choose to block cookies, some features of our Website may not function properly.

Third-Party Analytics and Advertising

We may allow third parties to provide analytics services and serve advertisements on our behalf. These entities may use cookies, web beacons, and other tracking technologies to collect information about your use of our Website and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and others to analyze and track data, determine the popularity of certain content, deliver advertising targeted to your interests, and better understand your online activity.

We currently use the following third-party services:

• Google Analytics: To understand how visitors interact with our Website. You can learn more about Google Analytics' data practices by visiting Google's Privacy Policy.
• Facebook Pixel: To measure the effectiveness of our advertising and understand how visitors use our Website. Learn more about Facebook's data practices at Facebook's Privacy Policy.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

Data Security

We take reasonable measures to help protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your information in certain circumstances.
• Objection: You may object to our processing of your personal information in certain circumstances.
• Data Portability: You may request a copy of the information you provided to us in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

Email Communications

If you no longer wish to receive newsletters or promotional emails from us, you may opt-out by clicking the "unsubscribe" link at the bottom of those emails. Please note that even if you opt-out of receiving promotional communications, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Children's Privacy

Our Website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

International Data Transfers

We are based in the United Kingdom, and the information we collect is governed by UK law. If you are accessing our Website from outside the UK, please be aware that information collected through the Website may be transferred to, processed, stored, and used in the UK and other jurisdictions. Your use of our Website or provision of any information therefore constitutes your consent to the transfer to and processing, use, sharing, and storage of your information in the UK and other jurisdictions as set forth in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices.

Contact Us

Company Registration Number: 86298297